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How We Handle Your Information

We collect what we need to run your account, process DANA, OVO and GoPay deposits, and keep your login secure. You control your contact preferences and can request changes or deletion any time.

Account securityPayment processingContact controlDeletion rights
sports88 How We Handle Your Information
SECURITY DETAIL

How We Protect What You Share

Account data sits behind encryption; payment logs are isolated from public-facing servers. Session tokens expire after logout, and two-factor codes time out in minutes. You decide what messages you receive and can export or delete your information through support.

Data encryption Login credentials and payment details are encrypted in transit and at rest. We use industry-standard SSL for every connection between your device and our servers, and database access is restricted to verified operations only.
Cookie use Session cookies keep you signed in across pages; preference cookies remember language and theme choice. Analytics cookies track page visits to improve layout but contain no personal identifiers. Decline them in the cookie banner and the site still works.
Retention limits Transaction history is kept for the minimum period local law requires, then deleted unless a withdrawal dispute or verification review is pending. Marketing logs are purged ninety days after you opt out, and closed accounts are anonymized after final balance payout.
Your rights Request a copy of everything we hold, ask us to correct outdated details, or tell us to delete your account and wipe the data. Verification takes a few minutes through support chat or email, then we process the request and confirm when it's done.
CONTACT PATHS

Ask About Your Data

Questions about what we hold, how long we keep it, or how to request deletion go through the same support channels you use for account help. Live chat and email are open; response usually arrives within a few hours.

Live chat Open the chat bubble in the account menu and type your question — an agent picks it up in minutes. Ask to see what data we hold or to delete your account and we walk you through verification then process the request.
Email support Send your request to the support address shown in the account footer. Include your username and registered email so we can confirm it's you, then we reply with next steps or the data export file.
Account settings Toggle marketing messages, update your mobile number, or change your email inside account settings without contacting support. Deletion requests and full data exports still go through chat or email for identity verification.

Privacy Questions

Email, mobile number and username are required to verify your identity and send login codes. Payment details — DANA, OVO or GoPay account number — are logged when you make a deposit so we can match the transfer to your balance.

Only with payment processors who clear DANA, OVO and GoPay transactions in Indonesia. We do not sell or rent your information to marketers, and promotional messages come directly from us, not third parties.

For the period local law in Indonesia requires, then we delete them unless a dispute or verification request is still open. Closed accounts are anonymized after the final withdrawal clears and the retention window ends.

Yes — contact support through live chat or email, verify your identity with your registered email and username, and we send you a data export file listing account details, transaction history and communication logs.

Open account settings and untick the marketing box, or click the unsubscribe link at the bottom of any promo email. Changes take effect immediately and we purge your address from the promo list within ninety days.

Contact support, confirm your identity, withdraw any remaining balance, and we close the account then anonymize your data after the local retention period. Transaction records required by law are kept in anonymized form only.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.